Terms of service
Terms of Service
Last updated: August 2026
Please read these Terms of Service carefully before using gardenora-eden.com. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please do not use our site.
1. General
These Terms of Service apply to all users of the Gardenora website, including browsers, customers, and anyone who submits content. Gardenora is operated from Canada. By using our site, you confirm that you are at least 18 years of age, or that you have the consent of a parent or guardian.
2. Use of Our Website
By accessing our website, you agree to:
- Use the site for lawful purposes only
- Provide accurate, current, and complete information when placing orders
- Not attempt to gain unauthorized access to any part of our site
- Not use our site to transmit harmful, offensive, or fraudulent content
- Not reproduce, duplicate, or exploit any portion of our site without written permission
3. Products and Pricing
We make every effort to display product descriptions, images, and pricing accurately. However:
- Prices are displayed in USD and are subject to change without notice
- Product availability may vary and is not guaranteed
- We reserve the right to limit quantities or discontinue products at any time
- In the event of a pricing error, we reserve the right to cancel the affected order and notify you promptly
4. Orders and Contract
By placing an order, you are making an offer to purchase. An order confirmation email does not constitute acceptance — your order is accepted when it is dispatched. We reserve the right to refuse or cancel orders at our discretion, including in cases of:
- Suspected fraud or unauthorized activity
- Errors in product or pricing information
- Failed or declined payment
- Inability to fulfill the order
If your order is canceled, you will receive a full refund to your original payment method.
5. Payment
We accept payment via Shopify Payments, PayPal, and other methods displayed at checkout. All transactions are processed securely. By submitting your payment details, you confirm that you are authorized to use the payment method provided.
6. Shipping and Delivery
Delivery timeframes are estimates only and are not guaranteed. We are not responsible for delays caused by:
- Shipping carriers or logistics providers
- Customs clearance or import processing
- Weather events, natural disasters, or other circumstances beyond our control
Risk of loss and title for items pass to you upon delivery to the carrier. For international orders, you are responsible for any applicable customs duties, import taxes, or fees charged by your country.
7. Returns and Refunds
Please refer to our [Refund Policy] for full details on returns, exchanges, and refunds.
8. Intellectual Property
All content on this website — including text, images, logos, graphics, and designs — is the property of Gardenora and is protected by applicable copyright and trademark laws. You may not copy, reproduce, distribute, or use any content without our prior written consent.
9. User Content
If you submit reviews, comments, or other content to our site, you grant Gardenora a non-exclusive, royalty-free licence to use, reproduce, and display that content in connection with our business. You are solely responsible for any content you submit.
10. Disclaimer of Warranties
Our website and products are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our site will be uninterrupted, error-free, or free of viruses or other harmful components.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Gardenora shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our site or products, including but not limited to loss of profits, data, or goodwill. Our total liability to you for any claim shall not exceed the amount you paid for the order in question.
12. Governing Law
These Terms of Service are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ontario.
13. Changes to These Terms
We may update these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of our site after changes are posted constitutes your acceptance of the revised terms.
14. Contact Us
For any questions about these Terms of Service, please contact us at: Gardenora support@gardenora-eden.com 4165 Jefton Cres, Mississauga, ON, L5L 1Z2 Canada